Frequently Asked Questions
Why I have to pay a guarentee deposit?
It is our intention to keep the apartment in the best possible condition, so that guests can enjoy it as they deserve. That is why we demand that they leave the apartment as they found it.
Once the check out, the amount will be returned.
Is the outdoor pool heated?
The outdoor pool is not heated. Honestly, it is not necessary, due to the temperature prevailing throughout the year.
Are towels included?
Yes, both, bath towels and beach towels.
if we arrive after midnight Is there somedody at apartment or near there?
The arrival hours are from three to five in the afternoon. We understand that contingencies may arise, so we are flexible with schedules.
If we rent a car, do we have the option of private garage?
Yes, of course. We have a parking space available for guests.
Is breakfast incluided?
We offer a small welcome kit (fruit, water, coffee, tea, chocolates, …), but not a breakfast.
Do you offer airport taxi service?
Yes, of course. If you want you can book our airport pick-up service (70€ round trip or 35€ only one way)
Is it a quiet appartment?
It is in a good area, far from noise and very quiet. You will appreciate it.
Do we need a car or can we go to the main touristic places by bus or taxi?
If you are going to be only in the south of Tenerife, I do not advise you to rent a car. Another thing is if you want to visit the whole island. Anyway there are bus tours. The seafront is just 5 minutes walk away with some lovely beaches a few minutes in either direction once you get there. There are loads of restaurants in the area and a big Mercadona supermarket on the same block.
If you have not found the answer to your question, feel free to contact us.